Privacy Policy

This Privacy Policy explains how Pixlo, operated by Yashodip Randive as an individual/unregistered business, may collect and process information when you use the Pixlo website, account, payment, and AI-assisted services.

1. Information we process

  • Account and authentication information provided through Clerk, such as your name, email address, and authentication identifiers.
  • Wallet balances, credit transactions, payment orders, usage records, and service-job status.
  • Source or reference images and other content you choose to upload.
  • Generated outputs and related job or processing metadata.
  • Application, operational, and security logs used to operate and protect Pixlo.
  • Payment and order-confirmation information supplied by Razorpay when payment services are used. Pixlo does not need your full payment-card details to credit an order.

2. Why we process information

We use information to authenticate accounts, deliver requested services, manage credits and payment orders, provide generated results, prevent abuse, protect the service, troubleshoot failures, respond to support and privacy requests, and meet applicable legal or compliance obligations.

3. Service providers

Pixlo uses service providers to operate its application and infrastructure. Depending on the feature, information may be processed through Clerk, Vercel, Supabase/PostgreSQL, Microsoft Azure, DigitalOcean Spaces, Razorpay, and AI or technical service providers used to fulfil a requested operation. These providers may process information under their own terms and privacy practices.

4. Storage and access

Uploaded materials and generated outputs may be stored where needed to provide authenticated access, processing, delivery, support, and security. Pixlo uses access controls and private-storage mechanisms for supported workflows, but no online system can be guaranteed completely secure.

5. Retention

Information is retained only as reasonably necessary for service operation, security, legal or compliance obligations, dispute handling, and legitimate business purposes. Retention may vary by category and operational need; Pixlo does not promise a fixed deletion period in this policy.

6. Your choices and requests

You may contact Pixlo to ask an applicable question about your personal information or request access, correction, or deletion where available under applicable law. Some records may need to be retained for security, fraud prevention, payment disputes, or legal obligations.

7. Contact

Send privacy questions or requests to yashodip@zojiro.com.