Shipping & Digital Delivery Policy

Pixlo provides digital services and digital credits only. Pixlo does not sell or ship physical goods.

1. No physical shipping

No physical delivery is required, and Pixlo does not charge physical shipping fees for its digital services or credit packs.

2. Credit delivery

Purchased credits are delivered electronically to the authenticated Pixlo account after successful payment and provider confirmation. Delivery can be delayed if payment confirmation is pending, unsuccessful, or interrupted.

3. Generated results

Generated results are accessed electronically through the authenticated Pixlo application where the relevant workflow supports output delivery. Availability depends on successful service processing and the status of the applicable job.

4. Delayed digital delivery

Pixlo does not promise instant delivery or a fixed delivery time. If a confirmed payment is not reflected in your account, or an available generated result cannot be accessed, contact yashodip@zojiro.com for investigation.